Stakeholder Engagement

Stakeholder Engagement and Materiality Assessment

Communication with Stakeholders

We address the issues brought about from stakeholders (unitholders, tenants, vendors, service providers, suppliers, employees, and the wider community) and appreciate their comments. By involving them in our decision-making process, we hope to strengthen our relationship with them. Their valuable input has been included into our long-term sustainability strategies.

Materiality Assessment

Our materiality analysis forms the basis of our long-term sustainability strategy. The assessment helps us identify and gain a deeper understanding of which sustainability issues are most significant to our operations. In this Reporting Year, we built on the foundation of our stakeholders survey, and engaged a third-party consultant to conduct an annual benchmark of our materiality matrix against industry peers, while taking market trends into account. The finalised matrix was approved by the Board and referenced for this Report. We will continuously review and update the materiality matrix to ensure its relevancy to our company and stakeholders.

Environmental
Environmental
  1. Energy efficiency
  2. Greenhouse gas (GHG) emissions reduction
  3. Waste management
  4. Water management
  5. Climate change risk and adaptation
  6. Green building design and infrastructure
Social — Employment and Labor
Social —
Employment and Labor
  1. Equal opportunities, anti-discrimination and inclusivity at workplace
  2. Employment relations and labor standards
  3. Training and development
  4. Occupational healthand safety
Social — Community
Social —
Community
  1. Community investment and engagement
Governance — Operating Practices
Governance —
Operating Practices
  1. Business ethics
  2. Data privacy protection or tenants
  3. Supply chain management
  4. Tenant satisfaction
  5. Tenant health and safety